Key points of after-sales service of smart circular saw

As a high-precision metal cutting processing equipment, smart circular saws are facing the market. Its after-sales service directly affects the quality of subsequent products. If it fails to keep up, it will affect the company's customer experience, which is very bad.

1. The necessity of after-sales service

After-sales service is very important for any product, especially for high-speed circular saws and other products, its necessity is beyond doubt.

If there is no after-sales service, it will bring endless trouble to the enterprise.

Some companies may buy some third-party products or some second-hand equipment to reduce the surface cost. This is unreasonable, but it should be noted that not all products can be operated in this way, such as self-repair equipment, equipment, complex equipment, etc. , And companies do not understand this.

Just like a high-speed circular saw, if you buy a second-hand or no after-sale one, because the price is low, the result will be worthless.

Some companies may laugh and think this is a fuss, but when you buy a device, have you ever thought about how to solve the problem once the device appears? Can I fix it myself? Do you understand these principles? Maybe you would say that someone who can spend money to find out can come and repair it. Yes, you can do it, but the cost is too high. If it is not repaired by the manufacturer, whether it is original parts or stable quality, it will be greatly reduced! The key is that it will directly affect the quality and output of the sawn workpiece!

Second, the importance of after-sales service

After-sales service does not allow suppliers to maintain such a simple repair, but guarantees the quality of the entire intelligent circular saw and the company itself. Simple example: When a person buys a mobile phone (take an Apple mobile phone as an example), after a period of time, there is a problem, keep it, now let you choose: 1. There is a mobile phone repair department, free of charge; 2. Leave this; There is an aftermarket for Apple mobile phones 3 kilometers away; which one can you choose? I believe most people will choose Apple Mobile for maintenance. First, they do not believe that the nearby mobile store will be repaired. Some people are worried about replacing mobile phone accessories, but will there be other malfunctions after maintenance? Is the quality guaranteed? A series of questions. The same is true for high-speed circular saws. If you invite non-manufacturing repatriation, this is a minor issue. He might say that parts need to be replaced. Obviously, only tens of dollars can be repaired, costing hundreds of thousands or even thousands of people. This is not a focus. The replacement after repair is not original, which will directly affect the compatibility of the device and the sawing workpiece. Quality and other aspects, then increase the aging time of high-speed circular saw equipment! This is the importance of regular after-sales service!